Shipping Policy

Shipping Policy

Scrubsmith ships from North Myrtle Beach, South Carolina. Orders are processed within 1–3 business days after payment confirmation. Orders placed after 2:00 PM Eastern Time begin processing on the next business day.

Delivery Times

Standard delivery usually arrives within 3–7 business days after dispatch. Delivery estimates do not include weekends, holidays, carrier delays or events outside our control.

Aerosols and Ground Shipping

Aerosol air fresheners and other pressurised or flammable items are shipped by ground service only. Express and air shipping options are not available for these products, and some carriers restrict them to the contiguous United States.

Shipping Rates

Shipping is calculated at checkout by destination and by the delivery option you select. Any free-shipping offer is shown on the site or at checkout at the time of purchase.

Tracking

When your order ships, we send a dispatch email with tracking details. Carrier tracking can take 24–48 hours to update after the label is created.

Address Changes

Contact [email protected] as soon as possible if an address needs correction. Once an order has been handed to the carrier, changes may no longer be possible.